A capability for operations teams to monitor and respond to critical situations in real-time.
To empower operations teams to deliver better customer experiences and seamless operational performance.
Integrate a customer-centric approach into all operational aspects to prioritise customer satisfaction.
Enhance brand image by addressing safety concerns and exceeding expectations.
Stay informed and act promptly with real-time notifications and alerts.
Anticipate scenarios and receive actionable insights for proactive management.
Enable swift decisions with up-to-date information at your fingertips.
Detect and address service impairments promptly to minimise downtime.
Optimise operations with high-quality information, potentially reducing resourcing needs.
Facilitate seamless coordination and proactive decision-making, leading to more organised event operations and an enhanced customer experience.
Elevate urban management, optimise resource allocation, and foster a streamlined and responsive city environment.
Ensure heightened situational awareness to ultimately enhance the overall experience for both staff and visitors.
Skylight Core is the brains of Skylight. It aggregates and processes data from multiple sources all while visualising it in real-time, via Skylight’s dashboards.
Hosting options include Skylight’s native cloud solution (recommended) or self hosted on premise.
Skylight Bridge is the interface between the raw data and Skylight Core. It runs the necessary tools to ensure data can be ingested and visualised in real-time.
Hosting options include a preconfigured AWS EC2 instance or a micro PC such as a raspberry pi located on premise.
Skylight comes with 4 data source models out of the box. Other integration options are available for existing sources.
Hosting options vary between data sources. The listed options are the default out of the box configuration.
Have a preferred cloud provider or your own sources? No matter where it’s hosted, if the source can communicate with the Skylight bridge, we can make it work.
Optimises the identification, tracking, and resolution of issues, enabling efficient and streamlined management.
Enables online communication through audio and video meetings and offers collaborative features to support long-distance communication.
Enhance team communication through user-friendly, informal platforms for direct messaging, group discussions, and seamless content sharing.
Looking to integrate with another tool or capability? Let us know.
Interested? Let's Talk!
